Community Crisis Referrals
Amber House Crisis Stabilization and Triage
24/7
510-379-4179
516 31st St
Oakland, CA 94609
This unit is a short-term (under 24 hours) assessment and triage unit for adults (18+) in mental health crisis. Staffing includes a nurse and social worker on every shift, and on-call psychiatry available 24/7.
Services Provided
- Outpatient medical assessment
- Mental health evaluation
- Crisis de-escalation
- Case management (discharge planning & linkage to resources)
- All basic needs met (food, shower, clothing, bed, etc.)
- Transport to discharge location if needed, once de-escalated
Client Eligibility
- 18+
- People does not meet criteria for 5150 hold (danger to self, danger to others, grave disability)
- People is experiencing any mental health symptoms and need further support and evaluation
- Peoples at risk of losing a placement due to escalating symptoms and need respite
- Must have Alameda County Medi-Cal or be eligible
- Voluntarily agree to come to the unit – We are not locked, so people can leave if they choose
Cherry Hill Detoxification Services and Sobering Center for Adults
1-866-866-7496
2035 Fairmont Drive
San Leandro, CA 94578
24/7
The Cherry Hill Detoxification Services Program consists of a sobering unit and a detox unit located on the John George Campus. During the telephone screening process, trained staff will be able to assist clients to find what you need.
Typical stays can last from 23 hours to 4-6 days. In addition to ensuring the client’s safe withdrawal our staff will work with each client to assess the clients’ needs and goals. The client is then referred to the appropriate level of treatment and supportive services which may include, housing, medical or psychiatric services or job training.
Sally’s Place
510-963-9849
24/7
Sally’s Place is a short-term non-clinical crisis support program operating 24 hours per day. This program is voluntary and in order to be eligible a client must be at least 18 years of age, reside in Alameda county, and be experiencing mental health concerns/distress or struggling with substance use.
Willow Rock Center
510-895-5502
2050 Fairmont Drive
San Leandro, CA 94578
24/7
For 12-17 year-old clients:
WRC provides psychiatric crisis stabilization and initial psychiatric treatment for adolescents’ age 12-17 with Medi-Cal, are Indigent/Uninsured, or Kaiser referrals. Willow Rock is located on the John George Campus. The acute Psychiatric Health Facility (PHF) provides a safe, therapeutic, secure inpatient environment for adolescents experiencing a mental health emergency. Services can be provided on a voluntary or involuntary basis and link individuals with ongoing care in the community. READ MORE
John George Psychiatric Hospital for Adults
510-346-1300
2060 Fairmont Drive
San Leandro, CA 94578
24/7
The hospital is committed to a multi-disciplinary team approach in the diagnosis and treatment of patients with acute psychiatric illnesses. As part of the Alameda Health System network, we are committed to providing the human touch in offering affordable, world-class care. READ MORE
Bay Area Community Services (BACS) Wellness Centers
510-613-0330
Mon-Fri
8:30AM-5PM
Drop in centers that provide peer support, case management, and immediate medication needs. A psychiatrist is at one location each day of the week. READ MORE
510-427-8235 Hedco Wellness Center (Hayward)
510-484-8457 South County Wellness Center (Fremont)
925-484-8457 Valley Wellness Center (Pleasanton)
510-658-9480 Towne House Wellness Center (Oakland)
Sausal Creek Stabilization Clinic
510-437-2363
2620 26th Avenue
Oakland, CA 94601
*In Fruitvale Area, cross street is E. 27th street
Mon, Tues, Thurs, Fri
9AM-8PM
Wed
9AM-7PM
Services Provided
- Outpatient medical assessment
- Mental health evaluation
- Crisis de-escalation
- Case management (discharge planning & linkage to resources)
- All basic needs met (food, shower, clothing, bed, etc.)
- Transport to discharge location if needed, once de-escalated
Client Eligibility
Medication Clinic
- Adults ages 18+ referred by Alameda County ACCESS
- Not currently experiencing a medical emergency
- Must have Medi-Cal or HealthPAC
Walk-In Services
- Adults ages 18+ who are residents of Alameda County
- Walk-in services available for residents who have Medi-Cal, HealthPAC, or who are already enrolled in the program
- Must have a photo ID
- Services are provided on a limited basis
- Must have a chronic, serious mental illness