Mobile Crisis Teams
Mobile Crisis Teams perform:
- Emergency crisis assessment/intervention services conducted in the field
- Early intervention before situation escalates to critical crisis point
- Consultation services provided to consumers, housing/support systems, mental health providers, and other concerned parties
- Assistance with linkage to outpatient mental health services
- 5150 evaluation capacity and determination of appropriate level of care
| Name | Hours | Program Description | Website | Days | Location | Phone |
|---|---|---|---|---|---|---|
| Alameda County Mobile Crisis Team (MCT) | 8am-6pm | This team operates with two Licensed Clinicians who respond to mental health crisis calls from the general community, providers, as well as 911 mental health crisis call outs. MCT services are available. | View | M-F | Albany, Ashland, Castro Valley, Cherryland, Dublin, Fairview, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, Sunol, San Leandro, San Lorenzo, Union City | (510) 891-5600 |
| Alameda County Mobile Evaluation Team (MET) | 8am-3pm | MET primarily serves individuals in East Oakland expeiencing mental crisis. | View | M-Th | Oakland | (510) 891-5600 |
| Alameda County Community Assessment & Transport Team (CATT) | 7am-11pm | CATT serves individuals countywide who are experiencing a crisis due to mental health and/or substance use. | View | All | Albany, Ashland, BART North County, BART South County, Castro Valley, Cherryland, Dublin, Fairview, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, Sunol, San Leandro, San Lorenzo, Union City | 911 or Local PD (Alameda County) |
| City of Alameda Community Assessment Response & Engagement (CARE) Team | 24hr | When the CARE Team is dispatched, first responders arrive in a low-profile program-branded vehicle outfitted for this work. The CARE Team triages and assesses clients to assist them in navigating the best path forward to obtaining needed services. Helping desculate and safety plan when someone is having a mental health crisis. If the person is not able to stay safe the Care team will be the ones to support voluntary or involuntary. The hold may or may not be the outcome, and the focus is showing up at the crisis moment while supporting voluntary and involuntary holds with respect and support. The police arrive in the background, or even before the CARE team shows up. The paramedics and on-call consultants are certified to do holds. Our misssion is to decrease unnecessary hold. Paramedics will transport to Sausal Creek, Amber House, Walgreens, etc. where clients need to go. Police provide involuntary transportation after 5150. | View | All | Alameda | (510) 522-2423 |
| BART Progressive Policing Bureau | 4am-12pm4pm-12am | Performs outreach services to individuals experiencing mental health and/or housing insecurity issues by providing linkages to services provided by local organizations. Short-term targeted case management services are a primary focus of services provided. | All | BART (North and South County) | (510) 464-7000 | |
| Berkeley Mental Health - Mobile Crisis Team (MCT) | 11:30am-10pm | We reduce the impact of mental health emergencies through immediate response to crisis situations at the street-level and through coordination and consultation with local public safety organizations, hospitals and other community groups. | View | Su,M,W,Th,F | Albany, Berkeley | (510) 981-5900 |
| Mobile Assistance Community Responders of Oakland (MACRO) | 8am-2pm | The Mobile Assistance Community Responders of Oakland (MACRO) Program is a community response program for non-violent, non-emergency 911 calls. The purpose of MACRO is to meet the needs of the community with a compassionate care first response model grounded in empathy, service, and community. MACRO's goal is to reduce responses by police, resulting in fewer arrests and negative interactions, and increased access to community-based services and resources for impacted individuals and families, and most especially for Black, Indigenous, and People of Color (BIPOC). | View | All | Oakland | (510) 777-3333 |
| City of Berkeley - Specialized Care Unit Provider (SCU) | 6am-4pm | Community outreach and engagement efforts for the development of the SCU seek to better understand:1. People’s experiences with, and perceptions of, the current mental health and substance use-related crisis response options2. Challenges and strengths of current mental health and substance use related crisis response options3. Ideas for an alternative approach to mental health and substance use related crises4. Needs identified by the community for a safe, effective mental health and substance use related crisis response | View | All | Berkeley | (510) 948-0075 |
| City of Fremont - Mobile Evaluation Team (MET) | 6am-4pm | The Mobile Evaluation Team (MET) was established in 2017, and is a collaboration between the Fremont Police Department, the City of Fremont Human Services Department, and the Washington Hospital Healthcare System. MET is a field-based response team that provides comprehensive and compassionate services to Fremont’s most vulnerable populations, including community members experiencing homelessness or mental illness. MET provides crisis intervention and de-escalation, guidance and encouragement, and connects community members needing assistance with local mental health and homeless service providers. MET works to support community members engaged in services to pursue healthy outcomes. | View | M-F | Fremont | (510) 790-6800 |
| City of Hayward - Mobile Evaluation Team (MET) | 8am-4pm | The Hayward Mobile Evaluation Team (HMET) pairs Alameda County Behavioral Health Crisis Intervention Specialists with specially trained Hayward Police Department (HPD) district operations police officers to respond to community members experiencing an acute mental health crisis. | View | M-F | Hayward | (510) 891-5600 |
| Hayward Evaluation and Response Teams (HEART) - Mobile Integrated Health Unit (MIHU) | TBD | Hayward Evaluation and Response Teams (HEART) is piloting the Mobile Integrated Health Unit (MIHU). MIHU Team members perform pre- and post-crisis intervention for people experiencing mental illness, substance abuse and homelessness. They take referrals via the Hayward fire department. HFD paramedic and clinician model. | View | Tu-F | Hayward | (510) 293-7000 (Hayward Non-Emergency PD) |